APF REFUND POLICY

Membership Subscription Fees

Once your membership subscription has commenced you cannot get a refund for any payments you have made. If you choose to cancel your membership subscription, you will be able to continue utilizing membership services until the end of the period you have paid for.

Qualification & Other Application Fees

No refunds are available for applications that have been received and are being processed or where the qualification has been issued.

Duplicate Payment

Where a membership subscription fee or qualification application fee is identified as having been paid for more than once the duplicate payment(s) will be refunded on request.

Disputed Transaction

To dispute a transaction, please submit the details of the dispute including the date and time of the transaction along with the nature of the dispute via the following form: Contact Form. Disputes will be assessed on a case-by-case basis and a refund will be paid where warranted.

Refunds

Any refunds due under this policy can be attributed to other applications submitted to the Australian Parachute Federation or will be reimbursed at the discretion of the Australian Parachute Federation via:

• reimbursement to the credit card used for the transaction;
• reimbursement to a credit card used for another transaction by the same member;
• electronic funds transfer to a bank account nominated by the member; or
• cheque posted to the member's postal address as recorded on the member register.